No surprises

Prices you can read before you call.

Free itemized quotes, fixed prices for common jobs, hourly rates only when a repair cannot be priced sight unseen. The price we announce is the price you pay.

  • Ref. 01

    Free quote

    Itemized and signed before any work. The price does not move.

  • Ref. 02

    Fixed price

    Common jobs priced in advance, labour and standard parts included.

  • Ref. 03

    Guaranteed work

    Workmanship guarantee on every repair, ten years on structural work.

  • Ref. 04

    Insured craftsmen

    Certified and insured. Certificates available on request.

Three ways to price a job

Most repairs fall in the fixed-price list. The rest are quoted before we start, never after.

Step one, always

Quote & diagnosis

€0

itemized quote

Know the exact price before we pick up a tool.

  • Free itemized quote, signed before any work
  • Remote assessment from your photos within the hour
  • On-site diagnosis visit €59 — waived when you go ahead
  • Honest advice, including "not worth repairing"
Request a quote
When it can't be priced blind

Hourly rate

from €60

per hour, per craftsman

For repairs that cannot be priced sight unseen.

Plumbing
€65 / h
Electrical
€70 / h
Carpentry
€60 / h
  • First hour billed in full, then per 15 minutes
  • Materials at cost, itemized on the invoice
  • No travel fee inside our coverage area
Describe the problem

Prices shown include VAT at the reduced rate for home improvement where applicable.

When it can't wait

Major leak, power outage, broken door after a break-in: we dispatch the same day, every day. The only difference is a surcharge outside working hours, stated before we leave the workshop.

Emergency details
Surcharge
+30%

Evenings 7pm–7am, Sundays and public holidays. No surcharge on Saturdays.

Paris
under 2 hours
Lyon
under 2 hours
Marseille
under 3 hours

How a quote works

Four steps, one point of contact. You always know what happens next and what it costs.

  1. Describe the problem

    Phone, form, or photos. Most jobs are assessed remotely within the hour, and priced from the fixed-price list when they match.

    Within the hour
  2. Receive the itemized quote

    Labour, parts, and timing, line by line. If a diagnosis visit is needed, its cost is stated up front and waived when you go ahead.

    Same day
  3. Sign, then we schedule

    Nothing starts without your signature. Emergencies are dispatched immediately; planned work is booked within 48 hours.

    Under 48 h
  4. Fixed, invoiced, guaranteed

    The invoice matches the quote. You receive it the same day with the guarantee terms and, when relevant, the certificate of conformity.

    Invoice = quote

The fine print, in large type

Deposit
30% on jobs above €1,500, balance on completion
Payment
Card, bank transfer or cheque — invoice sent the same day
Guarantee
Workmanship guarantee on every repair; 10-year guarantee on structural work
Insurance
Fully insured craftsmen, certificate available on request

Pricing questions

What people ask before signing a quote.

Is the quote really free?

Yes. Every job starts with a free, itemized, signed quote. The only paid step is an on-site diagnosis visit when the problem cannot be assessed remotely, and that fee is deducted from the work when you go ahead.

Can the final invoice be higher than the quote?

No. The signed quote is the price. If we discover additional work once the wall is open, we stop, explain, and issue a separate quote that you are free to decline.

What do fixed prices include?

Labour, standard parts, travel inside our coverage area, site protection and clean-up, and the workmanship guarantee. Premium fixtures you choose are itemized separately at cost.

When do you charge by the hour?

Only for repairs that cannot be priced sight unseen, such as leak detection or fault finding. The hourly rate, the first-hour rule and the expected duration are written in the quote before we start.

Are emergency call-outs more expensive?

A +30% surcharge applies evenings 7pm–7am, sundays and public holidays. No surcharge on Saturdays. The surcharge is stated before we dispatch.

Do you charge a travel fee?

No travel fee inside Paris — Lyon — Marseille and the inner suburbs. For larger projects further away, travel is quoted as a single line, in advance.

How do I pay?

Card, bank transfer or cheque. Jobs above €1,500 require a 30% deposit at signature; the balance is due on completion, once you have inspected the work.

Can I get a reduced VAT rate?

Repair and improvement work on homes older than two years generally qualifies for a reduced VAT rate. We apply it on the quote and provide the certificate you sign.

Know the price. Then decide.

Send a photo and a few lines. You get an itemized quote within the day, free of charge.